Debt Collection Specialist (M/F) 80-100% chez Groupe E SA

This job ad was AI-translated from French. See originalDebt Collection Specialist (M/F) 80-100%Active in Western Switzerland, we help our clients realize their projects by providing comprehensive, efficient, and sustainable energy solutions, whether it is electricity and heat production and distribution, electrical installations, home automation, soft mobility, air conditioning, or water treatment. As an exemplary employer, we support the skills development of our 2450 employees, including 245 apprentices, as well as the balance between private and professional life.The Finance and IT Department provides its expertise in the financial management of the company, purchasing and asset management, as well as IT services.Mission:Ensure pre-litigation and litigation debt collection for all group companies, respecting procedures and coordinating with business managers;Contact clients to obtain invoice payments (final reminder level), negotiate arrangements, and follow legal collection procedures according to the Debt Enforcement and Bankruptcy Act (LP);Manage actions related to power cuts and restorations (pre-checks, triggering orders, processing proof of payment);Respond to internal requests (customer service, technicians, stores, reception) regarding power cut situations and ensure follow-up of inactive or delinquent clients;Provide support to the billing team: participate in billing processes, reminders, collections, and coordination meetings with various stakeholders.Profile:Commercial employee federal certificate (CFC) or equivalent training;Several years of experience in debt collection;Good knowledge of the federal Debt Enforcement and Bankruptcy Act (LP);Organizational skills, ease in telephone contacts, stress resistance, efficiency, and autonomy.What we offer you:An evolving environment favorable to work-life balance.Social benefits of a modern company, equitable treatment, and professional development opportunities.A strong team spirit and a proud team to collaborate with: “Together for the energy of tomorrow”Need more information?Contact Alan Munt, Credit Manager, at 026 352 53 07Interested? We look forward to receiving your complete application by clicking the “Apply” button below.Human ResourcesBrice Muller