Account Manager Senior H/F chez Wakam
Les missions du poste
Who We Are
is a B2B2C digital insurer that creates white-label and embedded insurance solutions via its Play&Plug® technology platform for more than 80 partners. We provide most of our products through APIs and host white-label insurance solutions that power innovative distribution models across Europe.
With a footprint in 32 countries, Wakam is a European leader in digital and embedded insurance.
Strongly committed to social responsibility, Wakam is a mission-driven company dedicated to enabling transparent and impactful insurance.
About the Team
You will join the Revenue Office, which is at the forefront of Wakam’s European growth strategy. Our mission is to expand Wakam’s presence across Europe by building and scaling high-impact partnerships with MGAs, brokers, fintechs, insurtechs, retailers, and marketplaces.
We operate across 32 countries, and our commercial team reflects that international scope: agile, collaborative, data-driven, and closely connected to local market realities.
At Wakam, ambition, autonomy, and impact are not just encouraged – they are expected and celebrated. As a Senior Account Manager, you will play a key role in shaping our growth trajectory and elevating our partner relationships.
Your Mission
As a Senior Account Manager, your mission is to lead and grow a portfolio of strategic and high-potential accounts, ensuring sustainable, profitable growth and long-term partnerships. You will be the executive-level point of contact for key partners and a cross-functional orchestrator inside Wakam.
You will:
– Own and manage a portfolio oftop-tier strategic partners(brokers, MGAs, insurtechs, fintechs, retailers, marketplaces) atsenior stakeholder level.
– Define and driveaccount strategies and business plans(growth, profitability, product roadmap, international expansion).
– Ensurehigh-quality operational coordinationwith internal teams (Underwriting, Pricing, Delivery, Compliance, Legal, Claims, Finance).
– Be a power user ofWakam’s internal tools(MyWakam, CRM, AI agents, dashboards) to steer performance and anticipate issues.
– Identify and executeupselling, cross-selling, and product extensionopportunities, including new geographies and channels.
– Monitor and challengeaccount profitability and technical performancein close collaboration with Finance and Underwriting.
– Represent Wakam insteering committees, governance bodies, and key client meetings, including at Clevel.
– Contribute tostructuring the Account Management practice(playbooks, best practices, mentoring more junior team members).
What You Bring
– A Master’s degree (Bac +5) inBusiness, Insurance, Finance, or a related field.
– 7+ years of experienceinAccount Management, Key Account Management, or Business Developmentwithin the insurance or Insurtech.
– A proven track record ofmanaging and growing strategic accounts, ideally in amulti-country or multi-partner context.
– Strongcommercial acumenand the ability tolead complex, multi-stakeholder projects(internal and external).
– Demonstrated experience innegotiation, contract management, and portfolio steering(volumes, margins, loss ratios, and performance KPIs).
– Advanced use ofCRM and digital tools, with adata-driven mindsetand comfort with dashboards and analytical insights.
– Mandatory fluency inFrench and English(spoken and written); an additional European language is a plus.
Who You Are
– Astrategic and analytical thinkerwith a strongbusiness and P&L mindset.
– Naturallycustomer- and partner-oriented, able to buildtrust-based relationshipsat senior and Clevel.
– Autonomous, structured, and proactive, capable of owning topics from strategy to execution.
– Motivated byperformance, impact, and measurable results, with a focus on long-term value creation.
– Tech-savvy, comfortable with digital environments, and at ease in afast-paced, evolving context.
– Ateam player and role model, ready to share best practices and contribute to the development of the Revenue Office.
AI & Digital Mindset
At Wakam, AI and automation are transforming how we design, distribute, and manage insurance. As a Senior Account Manager, you will be expected to embed AI in your daily practice to:
– Streamlineyour workflows (preparation of meetings, follow-ups, reporting).
– Automaterepetitive or low-value tasks (data consolidation, note-taking, document drafting).
– Enrich analysis and decision-making(portfolio insights, scenario modelling, opportunity sizing).
You don’t need to be a technical expert – what matters most is your adaptability, curiosity, and eagerness to learn. We will support your upskilling on AI tools so you can focus your time on high-impact strategic and relational work and help build the transparent, high-impact insurance of tomorrow.
Why Join Wakam?
– Join aleading European insurtech, active in32 marketswith ambitious growth plans.
– Take ownership of ahigh-impact strategic portfolio, with real influence on Wakam’srevenue and technical performance.
– Work withcutting-edge tools(Play&Plug®, MyWakam, AI agents, advanced CRM & data stack) and contribute to ourinnovation roadmap.
– Gainreal-time insightsinto account profitability and performance, and help steer the business at Group level.
– Be part of amission-driven, transparent, and empowering culture, where autonomy and responsibility are central.
Hiring Process
– Screening interview with our Talent Acquisition Partner
To understand your background, motivations, and fit with Wakam’s culture and growth ambitions.
– Interview with our Account Director
To deep dive into your experience in strategic account management, your portfolio strategy, and your way of working with complex partners.
– Interview with our Chief Underwriting Officer EU
To assess your understanding of technical performance, underwriting dynamics, and profitable growth levers.
– Final interview with a panel of executives including our VP People
To validate alignment on vision, values, leadership behaviours, and your potential future trajectory at Wakam.
Ready to shape the future of insurance with us? Apply now!
Bienvenue chez Wakam
Who We Are
is a B2B2C digital insurer that creates white-label and embedded insurance solutions via its Play&Plug® technology platform for more than 80 partners. We provide most of our products through APIs and host white-label insurance solutions that power innovative distribution models across Europe.
With a footprint in 32 countries, Wakam is a European leader in digital and embedded insurance.
Strongly committed to social responsibility, Wakam is a mission-driven company dedicated to enabling transparent and impactful insurance.About the TeamYou will join the Revenue Office, which is at the forefront of Wakam’s European growth strategy. Our mission is to expand Wakam’s presence across Europe by building and scaling high-impact partnerships with MGAs, brokers, fintechs, insurtechs, retailers, and marketplaces.We operate across 32 countries, and our commercial team reflects that international scope: agile, collaborative, data-driven, and closely connected to local market realities.At Wakam, ambition, autonomy, and impact are not just encouraged – they are expected and celebrated. As a Senior Account Manager, you will play a key role in shaping our growth trajectory and elevating our partner relationships. Your MissionAs a Senior Account Manager, your mission is to lead and grow a portfolio of strategic and high-potential accounts, ensuring sustainable, profitable growth and long-term partnerships. You will be the executive-level point of contact for key partners and a cross-functional orchestrator inside Wakam.You will:- Own and manage a portfolio oftop-tier strategic partners(brokers, MGAs, insurtechs, fintechs, retailers, marketplaces) atsenior stakeholder level.- Define and driveaccount strategies and business plans(growth, profitability, product roadmap, international expansion).- Ensurehigh-quality operational coordinationwith internal teams (Underwriting, Pricing, Delivery, Compliance, Legal, Claims, Finance).- Be a power user ofWakam’s internal tools(MyWakam, CRM, AI agents, dashboards) to steer performance and anticipate issues.- Identify and executeupselling, cross-selling, and product extensionopportunities, including new geographies and channels.- Monitor and challengeaccount profitability and technical performancein close collaboration with Finance and Underwriting.- Represent Wakam insteering committees, governance bodies, and key client meetings, including at Clevel.- Contribute tostructuring the Account Management practice(playbooks, best practices, mentoring more junior team members). What You Bring- A Master’s degree (Bac +5) inBusiness, Insurance, Finance, or a related field.- 7+ years of experienceinAccount Management, Key Account Management, or Business Developmentwithin the insurance or Insurtech.- A proven track record ofmanaging and growing strategic accounts, ideally in amulti-country or multi-partner context.- Strongcommercial acumenand the ability tolead complex, multi-stakeholder projects(internal and external).- Demonstrated experience innegotiation, contract management, and portfolio steering(volumes, margins, loss ratios, and performance KPIs).- Advanced use ofCRM and digital tools, with adata-driven mindsetand comfort with dashboards and analytical insights.- Mandatory fluency inFrench and English(spoken and written); an additional European language is a plus. Who You Are- Astrategic and analytical thinkerwith a strongbusiness and P&L mindset.- Naturallycustomer- and partner-oriented, able to buildtrust-based relationshipsat senior and Clevel.- Autonomous, structured, and proactive, capable of owning topics from strategy to execution.- Motivated byperformance, impact, and measurable results, with a focus on long-term value creation.- Tech-savvy, comfortable with digital environments, and at ease in afast-paced, evolving context.- Ateam player and role model, ready to share best practices and contribute to the development of the Revenue Office. AI & Digital MindsetAt Wakam, AI and automation are transforming how we design, distribute, and manage insurance. As a Senior Account Manager, you will be expected to embed AI in your daily practice to:- Streamlineyour workflows (preparation of meetings, follow-ups, reporting).- Automaterepetitive or low-value tasks (data consolidation, note-taking, document drafting).- Enrich analysis and decision-making(portfolio insights, scenario modelling, opportunity sizing).You don’t need to be a technical expert – what matters most is your adaptability, curiosity, and eagerness to learn. We will support your upskilling on AI tools so you can focus your time on high-impact strategic and relational work and help build the transparent, high-impact insurance of tomorrow. Why Join Wakam?- Join aleading European insurtech, active in32 marketswith ambitious growth plans.- Take ownership of ahigh-impact strategic portfolio, with real influence on Wakam’srevenue and technical performance.- Work withcutting-edge tools(Play&Plug®, MyWakam, AI agents, advanced CRM & data stack) and contribute to ourinnovation roadmap.- Gainreal-time insightsinto account profitability and performance, and help steer the business at Group level.- Be part of amission-driven, transparent, and empowering culture, where autonomy and responsibility are central. Hiring Process- Screening interview with our Talent Acquisition Partner To understand your background, motivations, and fit with Wakam’s culture and growth ambitions.- Interview with our Account Director To deep dive into your experience in strategic account management, your portfolio strategy, and your way of working with complex partners.- Interview with our Chief Underwriting Officer EU To assess your understanding of technical performance, underwriting dynamics, and profitable growth levers.- Final interview with a panel of executives including our VP People To validate alignment on vision, values, leadership behaviours, and your potential future trajectory at Wakam.Ready to shape the future of insurance with us? Apply now!